Terms of service.

Pitchloom is operated by Mana Investments Pte Ltd. The point of contact for all legal notices is jamie@mana.partners.

Pitchloom is in early access. The product, these terms, and our privacy policy will change as we learn from real usage. We will replace this document with a counsel-reviewed version before charging for the product at scale, and will notify account admins by email when that happens. Continued use after that update constitutes acceptance of the revised terms.

Early access means things may break, change shape, or be rebuilt without much notice. We do not guarantee uptime, data retention beyond reasonable effort, or feature stability during this phase.

You need an account to use Pitchloom. Each account belongs to one or more tenant workspaces (a rights owner or agency organisation). You are responsible for activity under your account and for keeping your credentials secure. You must provide a valid email address and keep it current.

You may not share login credentials across individuals, or create a workspace on behalf of an organisation you are not authorised to represent.

You agree not to use Pitchloom to:

• Upload content you do not have the rights to use, including brand assets, logos, or media you are not authorised to process
• Attempt to access another tenant's workspace, data, or briefs
• Reverse engineer, scrape, or resell access to the platform
• Use the service to generate deceptive, defamatory, or unlawful content
• Interfere with the operation of the service, including through excessive automated requests
• Circumvent usage limits tied to your plan tier

You own the content you upload or create in Pitchloom, including briefs, proposals, brand assets, and any other tenant workspace content. By using the service you grant Mana Investments Pte Ltd a limited licence to store, process, and display that content solely to provide the service to you (including generating proposals, renders, and analytics on your behalf).

You are responsible for ensuring you have the rights to any brand assets, logos, or third-party material you upload, and for how you use outputs generated from them.

Pitchloom, the underlying software, the strategic frameworks used to generate proposal content, and all associated intellectual property belong to Mana Investments Pte Ltd. Your subscription gives you a licence to use the platform, not ownership of it. Nothing in these terms transfers our intellectual property to you.

Pitchloom uses AI models to draft proposal narrative, fit diagnostics, activation plans, and other outputs. AI-generated content may contain errors, inaccuracies, or statements that do not reflect verified facts. You are responsible for reviewing any AI-generated output before using it commercially, sending it to a brand, or relying on it in a business decision. Pitchloom does not warrant the accuracy of AI-generated content.

Pitchloom is currently offered without payment processing during early access. If and when paid plans launch, we will notify you in advance and update these terms with pricing, billing, and cancellation details.

You may stop using Pitchloom and request deletion of your workspace at any time by contacting jamie@mana.partners. We may suspend or terminate accounts that violate the acceptable use section above, or that we reasonably believe pose a security or legal risk to the service or other tenants. We will make reasonable efforts to notify you before termination except where immediate action is required.

Pitchloom is provided "as is" during early access, without warranties of any kind, express or implied, including fitness for a particular purpose or non-infringement. To the maximum extent permitted by law, Mana Investments Pte Ltd is not liable for indirect, incidental, or consequential damages arising from use of the service, including business decisions made using AI-generated content. Our aggregate liability for any claim arising from these terms is limited to the amount you paid us in the twelve months preceding the claim, or, during the current no-payment early-access phase, is limited to nominal damages.

These terms are governed by the laws of Singapore. Any dispute arising from these terms or your use of Pitchloom is subject to the exclusive jurisdiction of the courts of Singapore.

We may update these terms as the product evolves. Material changes will be communicated to account admins by email. Continued use of Pitchloom after a change takes effect means you accept the updated terms.

Questions about these terms: jamie@mana.partners.